Privacy Policy LuckyLand Casino

Welcome to LuckyLand Casino. We are committed to protecting your privacy and maintaining the security of any personal information received from you. This Privacy Policy LuckyLand Casino explains our practices regarding the collection, use, and disclosure of your information through our website, mobile applications, and related services (collectively, the “Services”). Privacy Policy LuckyLand Casino outlines how we handle your data responsibly and transparently.

LuckyLand Casino operates in full compliance with all applicable U.S. privacy regulations, and we encourage users to regularly review the Privacy Policy LuckyLand Casino to stay informed.Welcome to LuckyLand Casino. We are committed to protecting your privacy and maintaining the security of any personal information received from you. This Privacy Policy LuckyLand Casino explains our practices regarding the collection, use, and disclosure of your information through our website, mobile applications, and related services (collectively, the “Services”). LuckyLand Casino operates in full compliance with all applicable U.S. privacy regulations.

Information We Collect

Personal Information

We may collect the following personal information from you:

  • Full name
  • Email address
  • Date of birth
  • Phone number
  • Postal address (when provided for prize redemption)
  • Social media handles (when used for login or customer support purposes)
  • Government-issued ID information (for identity verification during prize redemption)
  • Financial information related to prize redemption

Non-Personal Information

We automatically collect certain non-personal information when you use our Services:

  • Device information (browser type, IP address, operating system)
  • Usage data (pages visited, time spent on our Services, click behavior)
  • Information collected through cookies and similar tracking technologies

How We Collect Your Information

We collect information in several ways:

Direct Collection

  • Information you provide when creating an account or profile
  • Information submitted through surveys, feedback forms, or promotions
  • Communications with our customer support team
  • Information provided for prize redemption

Automated Collection

  • Cookies and similar technologies
  • Web beacons and tracking pixels
  • Analytics tools and platforms
  • Server logs

Third-Party Sources

  • Social media platforms (when you use social login)
  • Marketing and advertising partners
  • Identity verification services
  • Prize fulfillment partners

How We Use Your Information

We use your information for the following purposes:

Service Provision and Enhancement

  • To create and manage your account
  • To provide and personalize gameplay experiences
  • To offer tailored promotions and rewards
  • To improve our Services based on user preferences and behavior

Verification and Security

  • To verify your identity and age eligibility
  • To prevent fraudulent activity and unauthorized access
  • To ensure compliance with our Terms of Service
  • To maintain the integrity of our platform

Communication

  • To respond to your inquiries and support requests
  • To send service-related announcements
  • To deliver marketing communications (with opt-out options)
  • To notify winners of sweepstakes and promotions

Legal and Business Purposes

  • To comply with applicable laws and regulations
  • To enforce our legal rights and obligations
  • To conduct business analytics and reporting
  • To evaluate and improve our business operations

Cookies and Similar Technologies

What Are Cookies?

Cookies are small text files placed on your device that allow us to recognize your browser or device across sessions and websites. We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors interact with our Services
  • Functionality Cookies: Allow us to remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements and track marketing effectiveness

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies and to delete them. The methods for doing so vary from browser to browser and from version to version. However, blocking all cookies may have a negative impact upon the usability of many websites, including ours.

Legal Basis for Data Processing

We process your personal information based on the following legal grounds:

Consent

  • When you explicitly agree to the processing of your data for specific purposes
  • When you opt in to receive marketing communications

Legitimate Interests

  • To provide and improve our Services
  • To prevent fraud and ensure security
  • To conduct business analytics and market research

Legal Obligations

  • To comply with age verification requirements
  • To fulfill sweepstakes and gaming regulations
  • To respond to legal requests and prevent harm

Contract Performance

  • To fulfill our obligations under our Terms of Service
  • To process prize redemptions

Sharing of Information

We may share your information with the following categories of recipients:

Service Providers

  • Cloud hosting providers
  • Payment processors
  • Analytics and marketing services
  • Customer support platforms
  • Identity verification services

Business Partners

  • Sweepstakes administrators and prize fulfillment companies
  • Advertising and promotional partners
  • Co-branded service providers

Legal Authorities

  • In response to a legal process or request
  • To protect our rights, privacy, safety, or property
  • To investigate, prevent, or take action regarding illegal activities

Important Note

LuckyLand Casino does not sell personal information as defined under the California Consumer Privacy Act (CCPA) or similar state laws. We share information only as described in this Privacy Policy.

Sweepstakes and Prize Fulfillment

Prize Processing

To fulfill prizes and rewards, we may need to collect additional information, including identification documents and tax information depending on the prize value.

Winner Verification

We verify the identity and eligibility of winners in accordance with applicable laws and our Terms of Service.

Public Announcements

We may publicly announce winners of promotions and sweepstakes as permitted by law. Such announcements typically include limited information such as first name, last initial, and approximate location.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable considering our legal position

When we no longer need personal information, we securely delete or anonymize it.

Security of Information

We implement appropriate technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, use, and modification. These measures include:

  • Encryption of sensitive data
  • Access controls and authentication procedures
  • Regular security assessments
  • Employee training on privacy and security practices

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Children’s Privacy

Privacy Policy LuckyLand Casino clearly states that the platform is not intended for anyone under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected information from your child, please contact us immediately. In accordance with the Privacy Policy LuckyLand Casino, if we become aware that we have collected personal information from a child without parental consent, we will take prompt steps to remove that information from our servers. Your trust is important, and the Privacy Policy LuckyLand Casino ensures responsible data practices for all users.

Your Privacy Rights

For California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

  • Right to Know: You may request information about the personal information we have collected about you and how we have used and shared it.
  • Right to Delete: You may request the deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You may request correction of inaccurate personal information.
  • Right to Opt-Out: You may opt out of the sale or sharing of your personal information, if applicable.
  • Right to Limit Use of Sensitive Personal Information: You may direct us to limit the use of your sensitive personal information.

For Nevada Residents

Nevada law gives residents the right to opt out of the sale of certain personal information. We do not sell your personal information as defined in Nevada law.

For Residents of Other States

Residents of states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Utah, etc.) may have similar rights to access, delete, correct, or opt out of certain processing of their personal information.

How to Exercise Your Rights

To exercise your privacy rights, please contact us using the methods described in the “Contact Information” section below. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

International Users

LuckyLand Casino is based in the United States and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that information collected through the Services will be transferred to, processed, and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located. By using the Services, you consent to the transfer of your information to the United States and the use and disclosure of your information as described in this Privacy Policy.

Updates to This Privacy Policy LuckyLand Casino

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Services with an updated “Last Updated” date. For material changes, we will provide notice through our Services or by other means as required by applicable law. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@luckyland-casino.com

Postal Address:
LuckyLand Casino
123 Fortune Lane
Suite 777
Las Vegas, NV 89101